Frequently Asked Questions
Company & Products
Alsco Industrial is an industrial fluid management distributor specializing in thermoplastic pipe, valves, fittings, pumps, tubing, and instrumentation. We serve aquatic, industrial, agricultural, commercial, and water treatment applications and have been in business since 1983.
Alsco Industrial has been in business since 1983, over 40 years serving industrial, agricultural, and commercial customers.
Yes, Alsco Industrial is a Platinum Distributor for Banjo Corp, the highest level of distributor authorization. We carry the full line of Banjo polypropylene valves, fittings, pumps, and liquid handling products.
Alsco Industrial is known for specialized fluid management products, expert product knowledge, and exceptional customer service. We have been a trusted distributor of industrial thermoplastic piping, valves, and pumps since 1983.
We carry industrial thermoplastic pipe in PVC, CPVC, Clear PVC, polypropylene (PP), and PVDF, valves, fittings, pumps, tubing, instrumentation, and accessories for fluid handling and process systems. We distribute trusted brands including Banjo, Asahi, GF Signet, Hayward, Spears, Westlake and Georg Fischer.
Yes. We carry Schedule 40 and Schedule 80 products across select product lines. If you are unsure which schedule is appropriate, our team can help you choose based on your application.
Yes. If you provide details such as fluid or chemical type, operating temperature, pressure requirements and environment, our team can help guide you toward suitable product options.
Ordering & Accounts
Orders can be placed directly at alscoind.com. If you need assistance selecting products or confirming specifications, our team is available to help.
Yes. Quotes are available for larger orders, project pricing or specialty items. Contact us with part numbers, quantities and delivery requirements.
Yes. Business accounts and credit terms are available for qualified customers. Please complete a credit request or contact our sales team for more information.
Yes. Volume pricing may be available for repeat orders or large quantities. Contact us to discuss your purchasing needs.
Yes. You may submit a BOM or takeoff list and we can help verify product selection, availability and compatibility.
Shipping, Delivery & Pickup
Yes, we ship to customers throughout the United States from our warehouse in Lithia Springs, Georgia.
Orders placed by 2PM EST Monday through Friday ship same day for all in-stock items. For out-of-stock or special order items, our team will provide an estimated ship date. Expedited options are available. Contact us for time-sensitive orders.
Yes, orders of $250 or more qualify for free shipping. Some restrictions apply. See our free shipping policy for full details.
Expedited shipping may be available depending on the item and destination. Contact us for time-sensitive orders.
Yes. Local pickup is available at our warehouse at 1265 Mt Vernon Rd, Lithia Springs, GA 30122, Monday through Friday 8AM to 5PM EST.
Tracking information is provided once your order ships. If you need help locating your tracking details, please contact us with your order number.
Returns, Exchanges & Order Issues
Return eligibility depends on the product and condition. If you receive an incorrect, damaged or defective item, please contact us as soon as possible. Visit our Return and Refund Policy for full details.
Contact us immediately and include your order number, photos of the damage and photos of the packaging so we can assist with resolution.
If your order has not shipped, we may be able to make changes. If it has already shipped, we will help review return or exchange options based on the item.
Orders may be eligible for cancellation prior to processing or shipment. Please contact us promptly with your order number for assistance.
Technical Support & Documentation
We serve customers in agricultural and irrigation, chemical processing, water and wastewater treatment, food and beverage, data centers, aquatic and recreational facilities, OEM manufacturing, mining, pharmaceutical, and industrial applications.
In many cases, yes. Product datasheets and manufacturer documentation may be available upon request.
Yes. Provide your application details and we can help guide material selection. Final suitability should always be verified against manufacturer specifications.
Yes. Many of the products we distribute are designed for demanding industrial environments. Contact us with your application details for guidance.
Contact Information
Phone: 888-941-3030
Email: support@alscoind.com
Address: 1265 Mt Vernon Rd, Lithia Springs, GA 30122
Hours: Mon – Fri, 8AM to 5PM EST
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.
